Privacy Policy

1. Introduction
GioFio Ltd. ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us, whether through our website, via email, in person, or during the course of our consultancy and project management services.

We are based in Scotland, UK, and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant data protection laws.

2. Who We Are
GioFio Ltd.
[272 Bath Street, Glasgow, G2 4JR
gio@giofio.co.uk  
07973441328
Company Registration Number: SC828155

3. Information We Collect
We may collect and process the following personal data:

• Identity Data – name, title, job role, and company.
• Contact Data – email address, phone number, and business address.
• Business Information – details relating to your project or consultancy requirements.
• Technical Data – IP address, browser type, and website usage data (if using our website).
• Communications – correspondence and feedback you provide to us.

4. How We Collect Your Data
We collect data in the following ways:

• Directly from you via email, phone, meetings, or website contact forms.
• Automatically through website tracking technologies (e.g., cookies).
• From third-party sources with your consent or as required to deliver services.

5. How We Use Your Data
We use your personal data to:

• Provide consultancy and project management services.
• Respond to enquiries and communicate with you.
• Manage contracts and service delivery.
• Comply with legal obligations.
• Improve our services and website.

6. Legal Basis for Processing
We process your data based on one or more of the following lawful bases:

• Contractual necessity – to deliver our services.
• Consent – where you have explicitly agreed.
• Legal obligation – to meet regulatory requirements.
• Legitimate interests – in conducting and managing our business effectively.

7. Sharing Your Data
We only share personal data when necessary:

• With service providers and subcontractors for service delivery.
• With legal and regulatory authorities when required.
• With third parties where you have given consent.
• We do not sell or rent your personal data to third parties.

8. Data Retention
We retain personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data.
• Request correction or erasure.
• Object to or restrict processing.
• Request data portability.
• Withdraw consent (where applicable).
• Lodge a complaint with the Information Commissioner’s Office (ICO).

10. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

11. International Transfers
We do not routinely transfer personal data outside the UK. If this is required, appropriate safeguards will be put in place.

12. Cookies and Website Use
Our website may use cookies to enhance user experience. You can manage your preferences via your browser settings. 

13. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be posted on our website.

14. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact:

Data Protection Officer (if applicable)
Giovanna Fionda

gio@giofio.co.uk